Appalachian Power offers tools to find out where you use energy, simple tips to try, and ways to save on your bill. Finding efficiencies in appliances, heating and cooling systems, and more can save you energy and money for years to come.
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Payment Assistance can help. We offer several ways to keep your power flowing while keeping your budget in mind.
Stay in the Loop Even When the Power Goes Out We always do our best to keep the lights on for the community, but sometimes outages occur. And when they do, we’ll not only send out our crews to fix the issue immediately, but we’ll be sure to let you know when electricity might be restored.
Visit our Report Other Problem page to report any problems related to a streetlight, tree, outdoor light, or reporting a power theft. We will attend to your problem immediately. However, please note that streetlight problems may take up to several weeks to get resolved.
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The grid of the future will need to support demand for power and anticipated growth. It'll provide two way communication between your house and our control systems so we always know when you're having issues with your power and we'll be able to help you better manage your energy usage and costs.
We are Appalachian Power, your source of hassle free, reliable electricity since 1911. With a shared love for the land and a deep gratitude for the natural resources that inspire our stewardship, we deliver energy to grow businesses, support education, and spur innovation in our communities.
Appalachian Power offers two voluntary programs for residential customers with smart meters. These programs help customers save money by shifting their energy usage to more affordable, off peak hours.
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